Legal
Privacy policy
This page explains what data we collect, why we collect it, and how we protect it.
Effective date: February 19, 2026. Contact us if you need access, correction, or deletion support.
Information we collect
- Contact and booking details you submit through forms or direct communication.
- Travel preferences and planning notes relevant to itinerary design.
- Technical analytics such as device/browser data and page usage.
How we use information
- To create itineraries, process bookings, and deliver trip support.
- To communicate booking updates and service messages.
- To improve site performance and planning workflows.
Sharing and processing
- Data may be shared with trusted travel suppliers involved in your booked services.
- We may disclose information when legally required.
- We do not sell personal data to third parties.
Security and retention
- We use reasonable safeguards to protect submitted information.
- Data is retained only as long as needed for service, legal, or operational reasons.
- No online system can guarantee absolute security.
Your choices
- You can request access, correction, or deletion of personal data, subject to legal limits.
- You can opt out of non-essential marketing communication.
- Cookie behavior can be managed in your browser settings.
Contact
Email: privacy@klevatours.com
Phone: +255 679 261 968
Location: Arusha, Tanzania