Legal
Terms of service
General terms that apply when you use Kleva Tours services or interact with our website.
Effective date: February 19, 2026. Use of this website and our services indicates acceptance of these terms.
Use of services
- By using this website or booking services, you agree to these terms.
- You must provide accurate traveler and contact details.
- We may update terms periodically; current terms apply from publish date.
Booking obligations
- Booking details become final once confirmed in writing.
- You are responsible for travel documents, visas, and required health prep.
- Travel insurance with medical evacuation is strongly recommended.
Operational limitations
- Supplier operations (lodges, airlines, and transport providers) are subject to third-party terms.
- Itinerary adjustments may occur for weather, safety, or wildlife conditions.
- In force majeure events, we work to provide alternatives or fair resolution options.
Behavior and safety
- Guests must follow guide and camp safety instructions.
- Dangerous or abusive behavior can result in removal without refund.
- Respect for wildlife, communities, and local law is mandatory.
Intellectual property
- Website content, logos, and media are owned or licensed by Kleva Tours.
- Unauthorized reproduction or commercial reuse is prohibited.
Jurisdiction
- These terms are governed by applicable Tanzanian law.
- Disputes should first be raised directly with our team for amicable resolution.